Terms of service

By accessing and making a purchase on the Globos Express website, the customer agrees to the following terms and conditions.

Use of the Site:
The content of the website, including prices and product descriptions, may be updated or modified at any time without prior notice.

Product Availability:
Some items may be temporarily out of stock. In such cases, we will notify the customer and offer alternatives or a refund.

Payments:
We accept payments by credit or debit cards (Visa and Mastercard), Sinpe, Paypal or bank transfer. Orders are processed only after payment has been confirmed.

Correction of Obvious Errors in Product Information:
In the event that an obvious error occurs in a title or description — for example, if a product is mistakenly listed as a pack of 50 units instead of being sold individually, or if the weight used for automatic shipping calculation is entered incorrectly (for example, 1 g / ounce instead of 10 kg / lbs) — Globos Express reserves the right to make the necessary corrections.
The customer expressly agrees to this condition.

Responsibility:
Globos Express is not responsible for delays caused by external factors such as transportation, weather conditions, or logistical problems beyond our control.

Offers and Promotions:
Products marked as “Offer", "Oferta”, “Promotion,” or “Clearance” are not eligible for exchanges or returns, except in cases of verified manufacturing defects.
By purchasing a sale item, the customer expressly accepts this special condition and waives the right to return or request a refund.

Intellectual Property:
All images, designs, and written content on the website are the property of Globos Express and may not be used without prior authorization.

Customer Service:
For any questions, concerns, or complaints, please contact our team via WhatsApp or email.

These terms are designed to ensure a transparent, secure, and professional relationship between Globos Express and our valued customers.